Return & Warranty Policy

Return & Warranty Policy

At ReBoot Hub, every refurbished laptop is carefully inspected, professionally tested, cleaned, and quality checked before dispatch. We aim to provide reliable pre-owned technology at affordable prices.

Return Policy

All refurbished laptop purchases from ReBoot Hub are subject to our applicable warranty terms. Customers are requested to carefully check the product specifications, condition, images, and other details before placing an order.

6-Month Repair / Exchange Warranty

Eligible refurbished laptops purchased from ReBoot Hub come with a 6-Month ReBoot Hub Repair/Exchange Warranty.

If a covered hardware issue occurs during the warranty period under normal usage, the product will be inspected by our technical team. Depending on the nature of the issue, ReBoot Hub may provide:

• Repair of the product, or
• Exchange with the same or an equivalent product, subject to availability.

The decision regarding repair or exchange will be made by ReBoot Hub after inspection of the product.

Warranty Does Not Cover

The following are not covered under the ReBoot Hub warranty:

• Cracked, broken, or physically damaged screen
• Liquid, water, or moisture damage
• Accidental drops, dents, cracks, or other physical damage
• Damage caused by electrical surge, improper voltage, or power-related issues
• Damage caused by misuse, negligence, or improper handling
• Damage caused by unauthorized opening, repair, modification, or servicing
• Software problems caused by user-installed applications, viruses, malware, or incorrect settings
• Normal cosmetic wear and tear
• Damage to accessories unless specifically covered on the product listing

Warranty Requirements

• Original ReBoot Hub invoice may be required for warranty service.
• The product serial number must match our sales records.
• Warranty labels or seals, where applicable, must remain intact.
• The product must be submitted for inspection before warranty service is approved.
• Warranty is provided by ReBoot Hub and is subject to product inspection.

Warranty Service Process

If you experience a hardware issue during the warranty period, please contact ReBoot Hub customer support with your order details and a description of the problem. Our team will guide you through the inspection and service process.

After receiving and inspecting the product, ReBoot Hub will determine whether the issue qualifies for warranty service and whether repair or exchange is the appropriate solution.

Important Information

Refurbished and pre-owned products may have minor cosmetic signs of previous use. Such marks, scratches, or normal signs of use do not automatically qualify as warranty defects if they were already disclosed or are considered normal for the product's refurbished condition.

Brand Warranty Disclaimer

ReBoot Hub is an independent seller of professionally refurbished pre-owned products. We are not affiliated with, authorized by, endorsed by, or sponsored by the original laptop manufacturers unless explicitly stated. Any warranty mentioned on this website is provided solely by ReBoot Hub.

Contact ReBoot Hub

For warranty assistance or any product-related support, please contact ReBoot Hub with your order/invoice details. Our support team will assist you with the applicable warranty process.