Warranty Policy

Warranty Policy

Last Updated: 27 August 2026

At RebootHub, all eligible refurbished laptops are provided with a 1 Year Complete Warranty to give customers confidence and reliable after-sales support.

This Warranty Policy explains the coverage, claim process, service timeline and exclusions applicable to refurbished laptops purchased from RebootHub.in.

1. 1 Year Complete Warranty

All eligible refurbished laptops sold by RebootHub come with a 1 Year Complete Warranty from the date of delivery, unless a different warranty period is specifically mentioned on the product page or invoice.

The warranty covers functional or hardware-related issues arising under normal usage during the applicable warranty period.

The warranty is applicable only to the product purchased from RebootHub and is subject to the conditions mentioned in this policy.

2. What Is Covered

The warranty generally covers functional problems or hardware failures affecting the normal operation of the laptop.

Depending on the nature of the issue, RebootHub may:

• Diagnose the problem
• Repair the defective component
• Replace the defective component
• Replace the laptop where appropriate and subject to availability
• Provide another suitable resolution

The final resolution will depend on the nature of the fault and the results of technical inspection.

3. Warranty Service Time

Warranty claims require technical inspection and testing before the final resolution is determined.

A minimum of 7 days may be required to complete warranty service, depending on the nature of the problem, availability of spare parts, testing requirements and other service-related factors.

In certain cases, additional time may be required for complicated repairs, component availability, courier movement or replacement arrangements.

Customers are requested to cooperate with RebootHub during the diagnosis and service process.

4. Physical Damage

Physical damage is not covered under warranty.

This includes, but is not limited to:

• Broken laptop body
• Cracked or damaged screen
• Broken hinges
• Damaged ports or connectors
• Keyboard damage caused by physical impact
• Damage caused by dropping the laptop
• Pressure or impact damage
• Any other accidental physical damage

Any physical damage occurring after delivery may make the affected issue ineligible for warranty service.

5. Water / Liquid Damage

Water or liquid damage is not covered under warranty.

This includes damage caused by:

• Water
• Tea, coffee or other beverages
• Liquid spills
• Moisture
• Corrosion caused by liquid
• Any other liquid entering the laptop

If liquid damage is detected during inspection, the warranty claim may be rejected.

6. Accidental Damage

Accidental damage is not covered under the standard 1 Year Complete Warranty.

This includes damage caused by dropping, impact, crushing, mishandling or other accidents.

7. Battery Warranty

Laptop batteries are consumable components and naturally lose capacity over time.

Battery backup and battery health may vary depending on the laptop model, age and previous usage.

Normal battery degradation is not considered a warranty defect unless specifically mentioned as covered on the product page or invoice.

However, if the battery develops a functional fault covered under the applicable warranty terms, RebootHub may inspect and provide an appropriate resolution.

8. Software & Windows

Where Windows is specified in the product listing, RebootHub provides a genuine, properly licensed Windows operating system according to the applicable license associated with the device.

Warranty does not generally cover problems caused by:

• Viruses or malware
• Unauthorized software
• Pirated or cracked software
• Third-party applications
• Customer-installed software
• Unauthorized operating system modifications
• Improper BIOS or firmware modifications

Hardware warranty eligibility may be affected if unauthorized software or modifications cause or contribute to hardware problems.

9. Unauthorized Repair or Modification

Warranty may become void if the laptop has been opened, repaired, modified or tampered with by an unauthorized person or service provider.

Customers should contact RebootHub before attempting any repair or modification during the warranty period.

10. Warranty Claim Process

To raise a warranty claim, customers should contact RebootHub using the contact details provided below.

Customers may be required to provide:

• Order number
• Invoice details
• Product serial number
• Description of the problem
• Photographs or videos
• Diagnostic information, if requested

After receiving the complaint, RebootHub may perform initial troubleshooting before requesting the product for inspection or service.

11. Product Inspection

A warranty claim may require technical inspection of the laptop.

During inspection, RebootHub may check:

• Motherboard
• Processor
• RAM
• SSD/HDD
• Display
• Keyboard
• Touchpad
• Ports
• Battery
• Charging system
• Cooling system
• Operating system
• Physical and liquid damage

The warranty decision will be based on the technical inspection and applicable warranty conditions.

12. Warranty Replacement

If a covered issue cannot reasonably be repaired, RebootHub may provide a replacement product, subject to availability.

The replacement may be the same model or an equivalent refurbished model.

If the same or equivalent product is unavailable, RebootHub may offer another appropriate resolution.

13. Data Backup

Customers are responsible for backing up their personal data before sending a laptop for warranty service.

RebootHub shall not be responsible for loss, deletion or corruption of personal data during diagnosis, repair, operating system installation, replacement or other warranty service.

Customers should remove sensitive personal information and accounts from the device wherever possible before sending it for service.

14. Warranty Does Not Cover

The following are not covered under the standard warranty:

• Water or liquid damage
• Physical or accidental damage
• Broken screen
• Broken hinges
• Damage caused by dropping
• Damage caused by misuse or negligence
• Unauthorized repair or modification
• Tampering with internal components
• Damage caused by electrical fluctuations or improper power supply
• Damage caused by incompatible accessories
• Virus or malware-related issues
• Unauthorized software or operating system modifications
• Normal cosmetic wear and tear
• Normal battery degradation
• Damage caused by natural disasters or external events

15. Warranty Transfer

The warranty is applicable to the original customer/order unless otherwise agreed in writing by RebootHub.

Any transfer of ownership during the warranty period may be subject to RebootHub's approval.

16. Shipping for Warranty Service

If the laptop needs to be sent to RebootHub for warranty inspection or service, customers will be provided with the applicable shipping instructions.

Shipping arrangements and charges, where applicable, will depend on the nature of the warranty claim and the circumstances of the case.

17. No Cash Compensation

Warranty service generally results in repair, component replacement or product replacement where applicable.

Cash compensation is not automatically available for every warranty claim.

Any refund, where applicable, will be handled according to RebootHub's applicable Cancellation & Refund Policy and the circumstances of the case.

18. Changes to Warranty Policy

RebootHub reserves the right to update or modify this Warranty Policy from time to time.

Any updated version will be published on this page with the revised Last Updated date.

19. Contact Us

For warranty-related queries and service requests, please contact:

RebootHub
Website: RebootHub.in
Email: [lshubham110@gmail.com](mailto:lshubham110@gmail.com)
Phone: 7000916194
Business Address: 06 Jawahar Marg, Khargone, Madhya Pradesh – 451001, India

Customers are requested to keep their order number/invoice available when contacting customer support.

---

By purchasing an eligible refurbished laptop from RebootHub.in, the customer acknowledges that they have read and understood this Warranty Policy and its applicable terms and exclusions.